/* Zhenora Admin — design system (handoff → Jinja2) */

:root {
  --font-sans: 'Inter', -apple-system, BlinkMacSystemFont, system-ui, sans-serif;
  --font-mono: 'JetBrains Mono', ui-monospace, 'SF Mono', Menlo, monospace;
  --accent: #2481cc;
  --accent-hover: #1e6ba8;
  --accent-soft: rgba(36,129,204,0.10);
  --good: #16a34a; --warn: #d97706; --bad: #dc2626; --idle: #94a3b8;
  --radius-sm: 6px; --radius: 8px; --radius-lg: 12px; --radius-xl: 16px;
  --shadow-sm: 0 1px 2px rgba(15,23,42,0.04), 0 1px 1px rgba(15,23,42,0.03);
  --shadow:    0 4px 12px rgba(15,23,42,0.06), 0 1px 2px rgba(15,23,42,0.04);
  --shadow-lg: 0 24px 60px rgba(15,23,42,0.18), 0 8px 18px rgba(15,23,42,0.08);
  --t-fast: 120ms cubic-bezier(.4,0,.2,1);
  --t-base: 180ms cubic-bezier(.4,0,.2,1);
}

.theme-light {
  --bg: #ffffff; --bg-2: #fafafa; --bg-3: #f4f4f5;
  --bg-hover: #f4f4f5; --bg-elev: #ffffff;
  --border: rgba(15,23,42,0.08); --border-strong: rgba(15,23,42,0.14);
  --text: #0a0a0a; --text-2: #52525b; --text-3: #a1a1aa;
  --good-bg:#ecfdf5; --good-fg:#15803d; --good-border:#bbf7d0;
  --warn-bg:#fffbeb; --warn-fg:#b45309; --warn-border:#fde68a;
  --bad-bg:#fef2f2;  --bad-fg:#b91c1c;  --bad-border:#fecaca;
  --info-bg:#eff6ff; --info-fg:#1d4ed8; --info-border:#bfdbfe;
  --neutral-bg:#f4f4f5; --neutral-fg:#3f3f46; --neutral-border:rgba(15,23,42,0.08);
}

.theme-dark {
  --bg: #08090a; --bg-2: #0c0d0f; --bg-3: #131416;
  --bg-hover: #17181b; --bg-elev: #131416;
  --border: rgba(255,255,255,0.07); --border-strong: rgba(255,255,255,0.14);
  --text: #fafafa; --text-2: #a1a1aa; --text-3: #6b7280;
  --accent-soft: rgba(36,129,204,0.16);
  --good-bg:rgba(34,197,94,0.12);  --good-fg:#4ade80; --good-border:rgba(34,197,94,0.28);
  --warn-bg:rgba(217,119,6,0.14);  --warn-fg:#fbbf24; --warn-border:rgba(217,119,6,0.32);
  --bad-bg:rgba(220,38,38,0.13);   --bad-fg:#f87171;  --bad-border:rgba(220,38,38,0.32);
  --info-bg:rgba(36,129,204,0.14); --info-fg:#60a5fa; --info-border:rgba(36,129,204,0.32);
  --neutral-bg:rgba(255,255,255,0.06); --neutral-fg:#d4d4d8; --neutral-border:rgba(255,255,255,0.08);
  --shadow-sm:0 1px 2px rgba(0,0,0,0.4);
  --shadow:0 4px 12px rgba(0,0,0,0.4),0 1px 2px rgba(0,0,0,0.3);
  --shadow-lg:0 24px 60px rgba(0,0,0,0.5),0 8px 18px rgba(0,0,0,0.3);
}

*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; padding: 0; min-height: 100vh; }
body {
  font-family: var(--font-sans);
  background: var(--bg-2);
  color: var(--text);
  font-size: 14px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
  transition: background var(--t-base), color var(--t-base);
}
button { font-family: inherit; cursor: pointer; }
a { color: inherit; text-decoration: none; }

/* ── Layout ──────────────────────────────────────────── */
.app { min-height: 100vh; display: flex; background: var(--bg-2); }

.sidebar {
  width: 240px; flex-shrink: 0;
  background: var(--bg); border-right: 1px solid var(--border);
  display: flex; flex-direction: column;
  padding: 12px;
  position: sticky; top: 0; height: 100vh; z-index: 10;
}
.sidebar .brand {
  display: flex; align-items: center; gap: 8px;
  padding: 8px 8px 16px;
  font-weight: 600; font-size: 14px; letter-spacing: -0.01em;
}
.sidebar .brand .mark {
  width: 24px; height: 24px; background: var(--accent); border-radius: 6px;
  display: grid; place-items: center; color: #fff; font-weight: 700; font-size: 13px;
}
.sidebar .nav { display: flex; flex-direction: column; gap: 1px; }
.sidebar .nav-item {
  display: flex; align-items: center; gap: 10px;
  padding: 7px 10px; border-radius: var(--radius-sm);
  font-size: 13px; font-weight: 500; color: var(--text-2);
  cursor: pointer;
  transition: background var(--t-fast), color var(--t-fast);
  user-select: none;
}
.sidebar .nav-item:hover  { background: var(--bg-hover); color: var(--text); }
.sidebar .nav-item.active { background: var(--bg-hover); color: var(--text); }
.sidebar .nav-item .count {
  margin-left: auto; font-size: 11px; color: var(--text-3);
  font-variant-numeric: tabular-nums; font-family: var(--font-mono);
}
.sidebar .nav-section {
  font-size: 11px; font-weight: 500; color: var(--text-3);
  text-transform: uppercase; letter-spacing: 0.04em;
  padding: 14px 10px 6px;
}
.sidebar .footer {
  margin-top: auto; padding: 10px 8px;
  display: flex; align-items: center; gap: 8px;
  border-top: 1px solid var(--border); font-size: 12px; color: var(--text-2);
}
.sidebar .sb-avatar {
  width: 24px; height: 24px; border-radius: 50%;
  background: linear-gradient(135deg,#6366f1,#ec4899);
  display: grid; place-items: center; color: #fff; font-size: 11px; font-weight: 600;
}
.sidebar .status-dot {
  width: 6px; height: 6px; border-radius: 50%;
  background: var(--good); flex-shrink: 0;
  box-shadow: 0 0 0 3px rgba(22,163,74,0.18);
}

.topnav {
  display: flex; align-items: center; gap: 10px;
  height: 56px; padding: 0 20px;
  background: var(--bg); border-bottom: 1px solid var(--border);
  position: sticky; top: 0; z-index: 10;
}
.topnav .right { margin-left: auto; display: flex; align-items: center; gap: 6px; }

.main { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.page { padding: 28px 32px 48px; flex: 1; }

.page-header {
  display: flex; align-items: flex-start; gap: 16px; flex-wrap: wrap;
  margin-bottom: 24px;
}
.page-header h1 { font-size: 22px; font-weight: 600; letter-spacing: -0.02em; margin: 0; }
.page-header .sub { color: var(--text-2); font-size: 13px; margin-top: 2px; }
.page-header .actions { margin-left: auto; display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }

/* ── Cards ───────────────────────────────────────────── */
.card {
  background: var(--bg); border: 1px solid var(--border); border-radius: var(--radius-lg);
  transition: border-color var(--t-fast), background var(--t-fast);
}
.card-pad    { padding: 20px; }
.card-pad-sm { padding: 14px 16px; }
.card-title {
  display: flex; align-items: center; gap: 10px;
  font-size: 13px; font-weight: 600; margin-bottom: 12px;
}
.card-title .meta { margin-left: auto; color: var(--text-3); font-size: 12px; font-weight: 400; }

/* ── Buttons ─────────────────────────────────────────── */
.btn {
  display: inline-flex; align-items: center; gap: 6px;
  height: 32px; padding: 0 12px;
  border: 1px solid var(--border-strong); background: var(--bg); color: var(--text);
  border-radius: var(--radius-sm); font-size: 13px; font-weight: 500; font-family: inherit;
  transition: background var(--t-fast), border-color var(--t-fast), color var(--t-fast);
  white-space: nowrap; cursor: pointer;
}
.btn:hover { background: var(--bg-hover); }
.btn.primary { background: var(--accent); color: #fff; border-color: var(--accent); }
.btn.primary:hover { background: var(--accent-hover); border-color: var(--accent-hover); }
.btn.ghost { border-color: transparent; }
.btn.ghost:hover { background: var(--bg-hover); border-color: var(--border); }
.btn.sm { height: 28px; padding: 0 10px; font-size: 12px; }
.btn.danger { color: var(--bad-fg); border-color: var(--bad-border); background: var(--bad-bg); }
.btn.danger:hover { background: var(--bad-bg); filter: brightness(0.95); }
.btn.warn { color: var(--warn-fg); border-color: var(--warn-border); background: var(--warn-bg); }
.btn.warn:hover { background: var(--warn-bg); filter: brightness(0.95); }

.iconbtn {
  width: 32px; height: 32px; display: grid; place-items: center;
  border: 1px solid var(--border-strong); background: var(--bg); border-radius: var(--radius-sm);
  color: var(--text-2); transition: background var(--t-fast), color var(--t-fast); cursor: pointer;
}
.iconbtn:hover { background: var(--bg-hover); color: var(--text); }
.iconbtn.ghost { border-color: transparent; }
.iconbtn.ghost:hover { background: var(--bg-hover); }

/* ── Badges ──────────────────────────────────────────── */
.badge {
  display: inline-flex; align-items: center; gap: 4px;
  height: 22px; padding: 0 8px;
  font-size: 11px; font-weight: 500; border-radius: 999px;
  background: var(--neutral-bg); color: var(--neutral-fg); border: 1px solid var(--neutral-border);
  font-variant-numeric: tabular-nums; white-space: nowrap;
}
.badge.dot::before { content:''; width:6px; height:6px; border-radius:50%; background:currentColor; opacity:0.85; }
.badge.good { background:var(--good-bg); color:var(--good-fg); border-color:var(--good-border); }
.badge.warn { background:var(--warn-bg); color:var(--warn-fg); border-color:var(--warn-border); }
.badge.bad  { background:var(--bad-bg);  color:var(--bad-fg);  border-color:var(--bad-border); }
.badge.info { background:var(--info-bg); color:var(--info-fg); border-color:var(--info-border); }
.badge.sq   { border-radius:5px; height:20px; padding:0 6px; font-size:10.5px; }

.avatar-tg {
  width: 28px; height: 28px; border-radius: 50%;
  background: linear-gradient(135deg, var(--accent), #6366f1);
  display: grid; place-items: center; color: #fff; font-size: 11px; font-weight: 600; flex-shrink: 0;
}
.avatar-tg.sm { width: 22px; height: 22px; font-size: 10px; }
.avatar-tg.lg { width: 40px; height: 40px; font-size: 14px; }

/* ── Search ──────────────────────────────────────────── */
.search {
  display: flex; align-items: center; gap: 8px;
  height: 32px; padding: 0 10px; border: 1px solid var(--border);
  border-radius: var(--radius-sm); background: var(--bg); color: var(--text-2);
  font-size: 13px; width: 100%; max-width: 320px;
  transition: border-color var(--t-fast);
}
.search:focus-within { border-color: var(--accent); }
.search input {
  border: none; background: transparent; outline: none;
  flex: 1; min-width: 0; font: inherit; color: var(--text);
}
.search input::placeholder { color: var(--text-3); }
.search .kbd {
  font-family: var(--font-mono); font-size: 11px; padding: 1px 5px;
  border: 1px solid var(--border); border-radius: 4px; color: var(--text-3);
}

/* ── Chips ───────────────────────────────────────────── */
.chip {
  display: inline-flex; align-items: center; gap: 5px;
  height: 28px; padding: 0 10px; border: 1px solid var(--border);
  border-radius: var(--radius-sm); background: var(--bg); color: var(--text-2);
  font-size: 12px; font-weight: 500; cursor: pointer;
  transition: background var(--t-fast), color var(--t-fast), border-color var(--t-fast);
}
.chip:hover  { background: var(--bg-hover); color: var(--text); }
.chip.active { background: var(--accent-soft); color: var(--accent); border-color: var(--accent); }

/* ── Table ───────────────────────────────────────────── */
.table { width: 100%; border-collapse: collapse; font-size: 13px; }
.table thead th {
  font-size: 11px; font-weight: 500; letter-spacing: 0.02em; text-transform: uppercase;
  color: var(--text-3); padding: 10px 12px; text-align: left;
  border-bottom: 1px solid var(--border); background: var(--bg); white-space: nowrap;
}
.table tbody td { padding: 12px; border-bottom: 1px solid var(--border); vertical-align: middle; }
.table tbody tr { transition: background var(--t-fast); cursor: pointer; }
.table tbody tr:hover { background: var(--bg-2); }
.table tbody tr:last-child td { border-bottom: none; }
.table-wrap { overflow-x: auto; -webkit-overflow-scrolling: touch; }

/* ── KPI cards ───────────────────────────────────────── */
.kpi { padding: 16px 18px; }
.kpi .label { font-size: 12px; font-weight: 500; color: var(--text-2); margin-bottom: 6px; }
.kpi .value { font-size: 28px; font-weight: 600; letter-spacing: -0.02em; font-variant-numeric: tabular-nums; }
.kpi .delta { display: inline-flex; align-items: center; gap: 3px; font-size: 12px; margin-top: 4px; }
.kpi .delta.good { color: var(--good-fg); }
.kpi .delta.warn { color: var(--warn-fg); }
.kpi .delta.bad  { color: var(--bad-fg); }

/* ── Dot / status ────────────────────────────────────── */
.dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; flex-shrink: 0; }
.dot.good { background: var(--good); }
.dot.warn { background: var(--warn); }
.dot.bad  { background: var(--bad); }
.dot.idle { background: var(--idle); }
.dot.pulse { animation: pulse-ring 1.6s infinite; }
@keyframes pulse-ring {
  0%   { box-shadow: 0 0 0 0 rgba(22,163,74,0.4); }
  70%  { box-shadow: 0 0 0 6px rgba(22,163,74,0); }
  100% { box-shadow: 0 0 0 0 rgba(22,163,74,0); }
}

/* ── Utilities ───────────────────────────────────────── */
.mono   { font-family: var(--font-mono); font-variant-numeric: tabular-nums; }
.text-2 { color: var(--text-2); }
.text-3 { color: var(--text-3); }
.row    { display: flex; align-items: center; gap: 8px; }
.col    { display: flex; flex-direction: column; }
.spacer { flex: 1; }
.divider { height: 1px; background: var(--border); margin: 12px 0; }
hr { border: none; border-top: 1px solid var(--border); margin: 16px 0; }
.grid { display: grid; gap: 16px; }
.grid-kpi { grid-template-columns: repeat(4, 1fr); }

/* ── Scrollbars ──────────────────────────────────────── */
*::-webkit-scrollbar { width: 8px; height: 8px; }
*::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 6px; border: 2px solid transparent; background-clip: padding-box; }
*::-webkit-scrollbar-thumb:hover { background: var(--text-3); border: 2px solid transparent; background-clip: padding-box; }
*::-webkit-scrollbar-track { background: transparent; }

/* ── Telegram chat bubbles ───────────────────────────── */
.tg-bubble {
  max-width: 78%; padding: 8px 12px; border-radius: 14px;
  font-size: 13px; line-height: 1.45; white-space: pre-wrap; word-break: break-word;
}
.tg-bubble.in  { background: var(--bg-3); color: var(--text); border-top-left-radius: 4px; }
.tg-bubble.out { background: var(--accent); color: #fff; border-top-right-radius: 4px; }
.tg-time { font-size: 10.5px; color: var(--text-3); margin-bottom: 3px; font-family: var(--font-mono); }

.chat-area {
  min-height: 200px; max-height: 520px; overflow-y: auto;
  padding: 16px 20px; display: flex; flex-direction: column; gap: 16px;
}
.chat-msg-in  { display: flex; flex-direction: column; align-items: flex-start; gap: 0; }
.chat-msg-out { display: flex; flex-direction: column; align-items: flex-end; gap: 0; }

/* ── Reply form ──────────────────────────────────────── */
.reply-box {
  position: sticky; bottom: 0;
  background: var(--bg-2); padding: 12px 0 0; margin-top: 12px;
}
.reply-box form { display: flex; gap: 8px; align-items: flex-end; }
.reply-box textarea {
  flex: 1; min-height: 44px; max-height: 140px; padding: 10px 14px;
  border: 1px solid var(--border); background: var(--bg); color: var(--text);
  border-radius: var(--radius); font: inherit; font-size: 13px;
  resize: none; outline: none; line-height: 1.5;
  transition: border-color var(--t-fast);
}
.reply-box textarea:focus { border-color: var(--accent); }
.reply-box textarea::placeholder { color: var(--text-3); }
.reply-box .send-btn {
  height: 44px; padding: 0 16px; background: var(--accent); color: #fff;
  border: none; border-radius: var(--radius); font: inherit; font-size: 13px; font-weight: 500;
  display: flex; align-items: center; gap: 6px; cursor: pointer; white-space: nowrap; flex-shrink: 0;
  transition: background var(--t-fast);
}
.reply-box .send-btn:hover { background: var(--accent-hover); }

/* ── Ticket metadata strip ───────────────────────────── */
.ticket-meta-row { display: grid; grid-template-columns: repeat(4,1fr); }
.ticket-meta-item { padding: 12px 16px; border-right: 1px solid var(--border); }
.ticket-meta-item:last-child { border-right: none; }
.ticket-meta-label { font-size: 10px; font-weight: 500; text-transform: uppercase; letter-spacing: 0.05em; color: var(--text-3); margin-bottom: 4px; }
.ticket-meta-value { font-size: 13px; font-weight: 500; }

/* ── Forms ───────────────────────────────────────────── */
.field { display: flex; flex-direction: column; gap: 6px; }
.field label { font-size: 12px; font-weight: 500; color: var(--text-2); }
.field input, .field textarea {
  height: 36px; padding: 0 12px; border: 1px solid var(--border);
  background: var(--bg); color: var(--text); border-radius: var(--radius-sm);
  font: inherit; font-size: 13px; outline: none;
  transition: border-color var(--t-fast);
}
.field input:focus, .field textarea:focus { border-color: var(--accent); }
.field textarea { height: auto; padding: 10px 12px; resize: vertical; }

/* ── Flash / alerts ──────────────────────────────────── */
.flash-alert {
  background: var(--warn-bg); color: var(--warn-fg); border: 1px solid var(--warn-border);
  border-radius: var(--radius-sm); padding: 10px 14px; font-size: 13px; margin-bottom: 16px;
}

/* ── Toast ───────────────────────────────────────────── */
#toast-container {
  position: fixed; bottom: 24px; right: 24px; z-index: 9999;
  display: flex; flex-direction: column; gap: 8px; max-width: 340px; pointer-events: none;
}
.toast-item {
  padding: 12px 16px; border-radius: var(--radius);
  font-size: 13px; color: #fff; background: #1a2236;
  box-shadow: var(--shadow-lg); pointer-events: auto;
  animation: toast-in 200ms ease;
}
.theme-dark .toast-item { background: #1e293b; border: 1px solid var(--border-strong); }
@keyframes toast-in {
  from { opacity: 0; transform: translateX(20px); }
  to   { opacity: 1; transform: none; }
}

/* ── Login page ──────────────────────────────────────── */
.login-wrap { min-height: 100vh; display: grid; place-items: center; background: var(--bg-2); padding: 16px; }
.login-card {
  width: 100%; max-width: 360px; background: var(--bg);
  border: 1px solid var(--border); border-radius: var(--radius-xl);
  padding: 36px 32px; box-shadow: var(--shadow);
}
.login-brand { display: flex; align-items: center; gap: 10px; margin-bottom: 28px; font-weight: 600; font-size: 15px; }
.login-mark {
  width: 28px; height: 28px; background: var(--accent); border-radius: 7px;
  display: grid; place-items: center; color: #fff; font-weight: 700; font-size: 14px;
}
.login-card h2 { font-size: 18px; font-weight: 600; margin: 0 0 4px; letter-spacing: -0.01em; }
.login-sub { color: var(--text-2); font-size: 13px; margin-bottom: 24px; }
.login-error {
  background: var(--bad-bg); color: var(--bad-fg); border: 1px solid var(--bad-border);
  border-radius: var(--radius-sm); padding: 10px 14px; font-size: 13px; margin-bottom: 16px;
}
.login-submit { width: 100%; height: 38px; justify-content: center; font-size: 14px; margin-top: 8px; }

/* ── Bootstrap Icons sizing ──────────────────────────── */
.bi { line-height: 1; vertical-align: middle; }
.sidebar .nav-item .bi { font-size: 15px; width: 16px; text-align: center; flex-shrink: 0; }
.btn .bi, .send-btn .bi { font-size: 13px; }
.iconbtn .bi { font-size: 16px; }
.badge .bi { font-size: 10px; }

/* ── Mobile / Responsive ─────────────────────────────── */
.mobile-trigger { display: none; }
.sb-overlay {
  position: fixed; inset: 0; background: rgba(0,0,0,0.4); z-index: 9;
  opacity: 0; pointer-events: none; transition: opacity var(--t-base);
}
.sb-overlay.show { opacity: 1; pointer-events: auto; }

@media (max-width: 900px) {
  .sidebar {
    position: fixed; left: 0; top: 0;
    transform: translateX(-100%); transition: transform var(--t-base);
    box-shadow: var(--shadow-lg);
  }
  .sidebar.open { transform: translateX(0); }
  .mobile-trigger { display: inline-grid; }
  .page { padding: 16px 16px 40px; }
  .page-header h1 { font-size: 20px; }
  .topnav { padding: 0 12px; }
  .hide-mob { display: none !important; }
}
@media (max-width: 600px) {
  .grid-kpi { grid-template-columns: 1fr 1fr; }
  .ticket-meta-row { grid-template-columns: 1fr 1fr; }
  .ticket-meta-item { border-bottom: 1px solid var(--border); }
  .tg-bubble { max-width: 90%; }
  .chat-area { max-height: 360px; padding: 12px; }
}